When Valuations Miss the Mark

by Tom Kerchner & David Olson
How Owners Can Tell Paper Value from Market Reality

For business owners considering a sale, the gap between a valuation report and real buyer behavior can be substantial and costly. That gap often doesn’t become clear until buyers weigh in.

Business valuations are powerful tools. They can help owners understand what they’ve built, plan for the future, and make informed decisions about their next chapter. But not all valuations are created equal, and the gap between a valuation report and actual market value can be significant.

Recently, our team reviewed several valuation reports that raised concerns. These weren’t sketchy documents from fly-by-night operators. They came from established firms, looked professional, and included all the expected technical components. Yet when we examined the underlying assumptions through the lens of actual market transactions, we found disconnects that could cost owners time, lead to unrealistic expectations, and result in strategic missteps.

Below are the issues we have seen, and why they matter.

1. Optimistic Projections Without Evidence

Some models assume a sharp jump in profits in the near term without any seasonal pattern, new contracts, or operational changes to justify it. Most commonly, we see dramatic growth projections in revenue and profits over the next five years. These overstate the market value when using discounted cash flow.

Buyer’s discount “hockey-stick” projections unless there is proof behind them, such as hot IP, signed orders, pricing changes, or new customers already in place.

Market reality: Future potential gets some credit, but projections must be based on reality. Even so, the majority of value is in actual results over a relevant period.

2. Equal Weighting of History During a Trend

A three- or five-year average can look tidy, but when a business is trending up or down, it can hide the actual current value.

If performance is declining, buyers focus almost entirely on the most recent period.

If the trend is up and there is documented proof, older years become less relevant. Many buyers value based on the trailing twelve months or the last complete year.

Market reality: Trend and recency matter more than mathematical symmetry.

3. Outdated or Mismatched Comparables

We often see comparable transaction sets that:

  • Span 10 to 20 years of widely different market conditions. Certain industries have consistently been trending up or down over the last decade or two.
  • Mix 5-million-dollar companies with 200-million-dollar companies, which will have widely different valuations.
  • Blend adjacent industries with different dynamics.
  • Ignore buyer type (strategic vs. financial) or deal structure.

Market reality: Recent, size-matched transactions within the same industry give the most accurate picture of value. Using market comparables properly requires review and analysis to apply the appropriate multiples.

4. Book Value Standing in for Market Value

Book value is an accounting measure, not market value. With rapid depreciation schedules, many businesses we see have equipment that is practically written off. However, fully depreciated equipment may still carry significant value. For asset-intensive companies, this can swing value dramatically.

Market reality: Fair market value of assets can reshape a deal from an earnings-multiple story into an asset-value story, where profits are relatively low and true asset values are high.

5. Discount Rates That Do Not Match Risk

This is where we see the most room for manipulation and error. Discounted cash flow models are highly sensitive to the discount rate, which can be highly subjective.

We have seen professional valuations reduce discount rates based on loosely reasoned opinions that label a company or industry as “superior” even when key risks exist, with a resulting value that has no basis of truth in the buy-sell market.

A one to three-point swing in the rate can move value by millions.

Market reality: Lower-middle-market businesses carry higher required returns than large public companies, and valuations should reflect that.

6. Ignoring Non-financial Factors

Two of the biggest factors in buyers’ value calculations that affect price and especially terms are customer concentration and management team strength, yet formal valuations rarely consider these. Again, the result is overvaluation and unrealistic expectations that can lead to missed opportunities.

A high customer concentration – one customer accounting for more than 50% of revenue – will result in fewer buyers, likely lower valuations, and less favorable terms. The same applies to situations where there are significant gaps in the management team for the buyers to fill post-closing.

Other factors can include environmental, legal, intellectual property, new customers, and lease terms.

Market reality: Non-financial factors can significantly affect value, and most formal valuations do not address these.

A Quick Example from the Field

Recently, we reviewed a valuation for a 10-million-dollar revenue company that looked sound on paper.

The model assumed profits would double in the last quarter without any operational changes or contracts to support it. Had the appraiser taken a more realistic view that Q4 profits would be consistent with prior quarters, the appraisal would have been $2.8 million lower.

In reality, the business was trending down and finished flat for the year. The valuation overstated the value by $4 million.

This is a reminder that assumptions without evidence can create false confidence and missed timing. Because of the valuation, the owners rejected a good offer.

We were prompted to write this article because the disconnects like this are not rare, which is why a market-tested perspective matters before an owner makes major decisions.

Why These Gaps Happen (Even with Good Firms)

  • Different purpose: Some valuations are built for estate, tax, or litigation needs, not market sale readiness.
  • Limited deal exposure: Some valuation teams rarely see their assumptions tested in real buyer negotiations, and they follow mechanical processes that do not always reflect reality. We see this as the biggest impediment to accurate business appraisals.
  • Data blind spots: Data on lower-middle-market businesses is primarily private and limited. Public company data is useful, but these are apples-to-oranges comparisons that the appraiser has to reconcile by jumping through data hoops.

Optimism bias: Subtle pressure toward favorable conclusions can shape assumptions more than intended.

Before Commissioning a Market Valuation

  • What is the purpose (tax, planning, or sale preparation)? Our discussion here reflects only sale-preparation market valuations.
  • Does the firm keep tabs on the market for your industry? Do they know buyers and what they have paid and may be willing to pay?
  • Which data sources will they use, and how current are they? Will they share the underlying data?

When Reviewing an Existing Valuation

  • What evidence supports the growth projections?
  • Does the methodology reflect your current trend, or is it overly optimistic?
  • Are the comparable transactions recent, size-appropriate, and in the same industry?
  • What discount rate and growth assumptions were applied, and how appropriate are they for companies of your size and profile?
  • Were major assets valued at fair market value, not just book value?

Bridging the Gap: How Deal Structure Creates Alignment

Even when sellers and buyers see value differently, deal structure can often close the gap.

Earnouts, seller notes, or stock components can align future performance with price expectations, allowing both sides to move forward with confidence.

In today’s market, flexible structures are often what turn a valuation disagreement into a successful transaction.

The Cost of Misalignment

When paper valuations do not match market reality, owners often face:

  • Delayed decisions from waiting for a market that is not there
  • Missed opportunities from passing on credible offers while chasing inflated numbers
  • Strategic errors from reinvestment or financing decisions based on non-existent equity value
  • Credibility loss when unrealistic expectations turn off serious buyers
  • Emotional toll from discovering too late that the market will not meet the report’s promise

A Market-Based Way to Ground the Number

At BMI Mergers & Acquisitions, our role is to help owners understand what the market would likely pay today, using:

  • Current deal flow: Closed and active transactions we track in real time.
  • Live buyer feedback: What qualified buyers are prioritizing and paying for right now.
  • Reality testing: Identifying assumptions that will not survive diligence before they derail value.
  • Structure thinking: Looking beyond price to include terms, working capital, and asset considerations.

A good assessment should prepare you for real conversations, clarify value drivers, and spotlight actions that can increase value before you go to market.

Ready to Ground Your Valuation in Market Reality?

www.bmimergers.com

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