Archives

2020-spring-I-see-you-you-matter

I See You. You Matter.

My friend recently told me about meeting his company’s new CEO. He spoke excitedly as he described how this gentleman walked slowly through the office for the better part of a day, stopping at each team member’s cubicle to engage them individually and learn what they were working on. Each of the more than 200 […]

My friend recently told me about meeting his company’s new CEO. He spoke excitedly as he described how this gentleman walked slowly through the office for the better part of a day, stopping at each team member’s cubicle to engage them individually and learn what they were working on. Each of the more than 200 employees got some one-on-one time with their Chief Executive that day, something that none of them had experienced before, as evidenced by the buzz around the office afterward.

Like the sports coach that has a customized handshake for each player, strong leaders know that every team member is a unique human being with their own set of strengths, motivations, and perspectives. To lead them in their uniqueness, you must first see them in their uniqueness.

My friend’s CEO could have introduced himself to the entire team at once, which would have been easier and taken less time. But he chose instead to take the slow way.

He chose instead to say to each person, “I see you. You matter.”

Who was your most impactful schoolteacher? What made him or her so special? Was it their teaching expertise, or was it something else?

I once asked this question of one of our mastermind participants. Without hesitation, she told us about a high school math teacher that had a huge impact on her.

What made the teacher so impactful? Was it her in-depth knowledge of mathematics? No, the impact was created because the teacher had taken the time and energy to value her student and to learn about her ambitions, motivations, and fears.

Through her actions, this teacher was saying, “I see you. You matter.”

It has been said that people may not remember what you said. They may not remember what you did. But they WILL remember how you made them feel.

The Law of Connection

Leadership expert and author John Maxwell teaches The Law of Connection, which says that Leaders Touch a Heart Before They Ask for a Hand.

In order to effectively lead others, we must first connect with their hearts. Their heads will always follow. The way to lead a team is to lead a collection of individuals, each of whom provides an opportunity to connect.

General Norman Schwartzkopf understood this when he said the following:

“I have seen competent leaders who stood in front of a platoon, and all they saw was a platoon. But great leaders stand in front of a platoon and see it as forty-four individuals, each of whom has aspirations, each of whom wants to live, each of whom wants to do good.”

In his autobiography It Doesn’t Take a Hero, General Schwartzkopf tells of a time that he implemented The Law of Connection during the Persian Gulf War. He spent Christmas Day in 1990 with the men and women he was leading.

“I shook hands with everyone in the line, went behind the serving counter to greet the cooks and helpers, and worked my way through the mess hall, hitting every table, wishing everyone Merry Christmas. Then I went into the second and third dining facilities and did the same thing. I came back to the first mess tent and repeated the exercise because, by this time, there was an entirely new set of faces. Then I sat down with some of the troops and had my dinner. In the course of four hours, I must have shaken four thousand hands.”

General Schwartzkopf was saying, “I see you. You matter.”

You’ve Got This

In many ways, leadership is simple but hard. It always requires valuing people, and it always requires a heart connection with those you lead.

My friend’s CEO and General Schwartzkopf both modeled some powerful leadership principles:

  • Leaders Go First. Take the initiative to connect.
  • Leaders Go to Their People. Get up and meet them where they are.
  • Leaders Make It About Others. Learn who they are, what they are working on, their strengths, their motivations, and their fears.

And always tell them, “I see you. You matter.”

Share This:

summer-2019-get-disc-connected

Get DISC-Connected

How would your leadership impact change if you knew exactly how to connect with your team? What would happen if your company phone directory included each person’s communication style? How would your sales team perform if they understood their own selling style and could discern the buying style of your customers? The Maxwell DISC Method […]

How would your leadership impact change if you knew exactly how to connect with your team?

What would happen if your company phone directory included each person’s communication style?

How would your sales team perform if they understood their own selling style and could discern the buying style of your customers?

The Maxwell DISC Method empowers you to do all of this and more.

What is Disc?

In 1928, Dr. William Marston authored his DISC theory, which says that each of us is a unique combination of four primary personality styles: Dominant, Influencing, Steady, and Compliant.

A person’s style is determined by the survey answers that he or she provides. While each of us is a combination of all four styles, we usually have one that is stronger than the others.

Let’s take a look at the four primary types.

D – Dominant

The Dominant or D-type personality is outgoing and task-oriented. They seek control and make quick decisions. D-types are very direct and focus on results.

I – Influencing

The Influencing or I-type personality is outgoing and people-oriented. They persuade others with words and are often the life of the party. I-types are spontaneous, friendly, and love the spotlight.

S – Steady

The Steady or S-type personality is reserved and people-oriented. They make great team players and consistently follow through on tasks. S-types are motivated by loyalty and acceptance.

C – Compliant

The Compliant or C-type personality is reserved and task-oriented. They are on time, very analytical, and rely on facts. C-types are planners who take great pride in their accuracy.

DISC-Connecting

According to the Harvard Business Review, “The number one criteria for advancement and promotion for professionals is an ability to communicate effectively.”

That means connecting!

Connecting increases your influence in every situation, according to John C. Maxwell, the world’s leading authority on Leadership.

Connecting increases Leadership impact.

Connecting increases Teamwork impact.

Connecting increases Sales impact.

Connecting increases Relationship impact.

Connecting increases Empowerment impact.

DISC gives us the knowledge that helps us to connect with each other on a deeper level. It allows us to engage each team member the way THEY need to be engaged.

It helps us value them.

Putting DISC to Work

At CAPO Leadership Consulting, we fundamentally believe that there is immense power in understanding yourself. We also believe that teams perform much more efficiently, effectively, and with less conflict when they truly understand each other.

Using the Maxwell DISC Method, we have seen teams achieve more with greater accuracy as they increase their understanding of themselves and their teammates in areas that include:

Communication Style, including Communication Dos and Don’ts

Behavioral Style, including Motivation, Ideal Environment, and Primary Fear

Strengths as indicated using PowerDISC™

Work Style and how to leverage this in a team environment

The Number One Mistake

The number one mistake that we have seen organizations make when using any personality profile system is to fail to act on the resulting information in a meaningful way. The information is held within HR and management and is never leveraged to provide real value to the business.

Take Action

We believe that DISC information must be used to empower your leadership and your entire team.

At CAPO, we put action to DISC by providing the following:

DISC Overview for your team

DISC Survey for each team member (15 minutes to complete online)

Individualized DISC Report for each team member

Action Plan for each team member based on DISC Report

DISC Team Communication Workshop with your entire team, focusing on communication, collaboration, and execution while honoring the strengths and style of each teammate.

Coaching with the leadership and the team to ensure that this new information is applied and leveraged to positively impact the business.

Don’t miss the opportunity to bring this powerful tool to your most valuable asset – your people.

About the Author

Michael Barrovecchio believes that everyone is “Born Brilliant”, possessing everything they need to be truly successful. Michael coaches Business Leaders, Executives, and their Teams to become aware of their Brilliance and engage it to live and lead with authenticity and balance. Michael is President of CAPO Leadership Consulting, an Executive Director with The John Maxwell Team, and a Certified DISC Behavioral Consultant. He can be reached at 732-713-1900 or Michael@CAPOLeadershipConsulting.com.

Share This:

Invisible Boundaries

My wife and I were blessed with two exciting additions to our family a few years ago. Cooper and Zeke came into our lives on a warm summer day after much anticipation. They were brand new Goldendoodle puppies, and we were not fully prepared! We quickly realized that an Invisible Fence would be a wise […]

My wife and I were blessed with two exciting additions to our family a few years ago. Cooper and Zeke came into our lives on a warm summer day after much anticipation. They were brand new Goldendoodle puppies, and we were not fully prepared!

We quickly realized that an Invisible Fence would be a wise investment. It would allow our puppies to enjoy outdoor freedom while keeping them safely on our property.

Here’s how it works:

  • Cooper and Zeke wear special collars that give them an audible warning signal if they get too close to the property line.
  • If they ignore the warning and continue to approach the boundary, they receive a mild electrical shock that is uncomfortable but not harmful.

Our puppies quickly learned to avoid discomfort by moving away from the boundary when they hear the warning.

Programming
One day I let Cooper and Zeke outside to play. All was well until I realized that I had forgotten to put their collars on them! They were free to roam wherever they pleased!

Fearing for their safety, I ran outside, frantically calling their names. To my pleasant surprise, Cooper and Zeke were contently sitting on the front lawn, surveying the neighborhood.

Even though they were free to explore the world, they were unaware of that freedom. They never challenged the physical boundary because the Invisible Boundary is now programmed into their minds!

Does this sound familiar?
Your Programming
Just like Cooper and Zeke, you and I were programmed at an early age. This programming comes from parents, teachers, and other authority figures, and it drives our belief in who we are and what we can achieve.

Some of our programming is good; some of it is bad. Either way, it defines our Invisible Boundaries.

Your Invisible Boundaries
What are the things that you desire but have been unable to achieve because something stops you?

When have you heard the warning signal and retreated back to safety instead of moving forward into freedom?

What would your life, relationships, and business be like if you could discover and crash through your Invisible Boundaries?

This is exactly what a Professional Performance Coach can help you do.

Coaching vs. Mentoring

Coaching and Mentoring are different disciplines. Sports “coaches” are actually sports mentors.

Mentors teach. They tell you what to do, and that is valuable when lack of information is the challenge.

However, when striving to increase achievement and success, lack of information is rarely the challenge. There is most likely a lack of awareness – an Invisible Boundary.

Coaches don’t teach or tell you what to do. They know that YOU are the only expert of YOUR life, and they ask surgical, powerful questions that cause you to think deeply into your situation, increasing your awareness of your Invisible Boundaries and how to navigate past them to a more fulfilling path forward.

The Coaching Process

The Coaching process is a series of confidential conversations that raise awareness of the following:

  • Your Goals – What Do You (REALLY) Desire?
    • What is your Model of Perfection?
    • What does this look and feel like?
    • THINK BIG even though you don’t know all the steps to achievement.
  • Current State – What is Currently Happening?
    • What is your self-belief level?
    • What have you tried?
    • What results are you getting?
    • What assumptions are you making?
    • What are you avoiding?
    • What do you fear?
    • What is confusing or unclear?
  • Options – What Can You Do?
    • This is the start of your Action Plan
    • What steps can you take now to move toward your goal?
  • Action Plan – What Will You Do?
    • What next steps do you commit to take?
    • What obstacles do you expect?
    • What will you do to navigate past these obstacles?
    • How committed are you to this plan?
  • Accountability – What Did You Accomplish?
    • What went well?
    • What did not go well?
    • What did you avoid?
    • What stopped you?
    • What surprised you?

If you desire to permanently blast through your Invisible Boundaries and achieve your big goals, Coaching is an excellent next step for you.

About the Author

Michael Barrovecchio, President of CAPO Leadership Consulting and an Executive Director with The John Maxwell Team, believes that everyone has greatness on the inside. He Coaches individuals and teams to success by equipping them to engage that greatness and replace limitation with empowerment. He can be reached at 732-713-1900 or Michael@CAPOLeadershipConsulting.com.

Share This:

The Laws of Leadership

Leadership And Success Every significant human accomplishment has been the result of one common ingredient: strong leadership. The value of leadership cannot be overstated, and it is as vitally important today as it has ever been in our nations, large corporations, small businesses, families, churches, and volunteer organizations. Strong Leadership is the key to success. […]

Leadership And Success

Every significant human accomplishment has been the result of one common ingredient: strong leadership. The value of leadership cannot be overstated, and it is as vitally important today as it has ever been in our nations, large corporations, small businesses, families, churches, and volunteer organizations. Strong Leadership is the key to success.
Many people believe that there is a “leadership gene” that some possess from birth, but the truth is that everybody has the potential to be a highly effective leader. Leadership is governed by a set of laws that everyone can learn and apply.

Why Is Leadership Important?

John Maxwell, the world’s #1 leadership authority, says that your level of effectiveness, and therefore your success, is determined by your leadership ability. If you have low leadership ability, you will experience little success. If your leadership ability is strong, you will enjoy greater success. It is The Law of the Lid.

One of my friends loves McDonald’s hamburgers. McDonald’s started in 1937 as a single restaurant owned by brothers Dick and Maurice McDonald. They became very successful when they discovered that streamlining their menu and implementing tight processes in the kitchen resulted in a quality product produced quickly and consistently. The fast-food industry was born.

However, the McDonalds failed miserably at franchising the restaurant. They had hit their Leadership Lid. It took Ray Kroc, a blender salesman, to successfully franchise the operation. Kroc’s Leadership Lid was much higher, and therefore he enjoyed much greater success.

What Is Leadership?

Margaret Thatcher said, “Being in power is like being a lady.  If you have to tell people you are, you’re not!”

Some believe that a person’s position in the corner office or the top position on the organizational chart makes them a leader. That is not true.

A person who has a position of leadership in an organization usually has leverage, and their team members must do what that person says if they want to keep their jobs. It is command and control, and that leverage is only in effect during business hours.

True leadership is influence, not leverage, and influence is enabled by adding value to people. True leaders have influence all of the time, including nights, holidays, and weekends. People follow true leaders because they want to, not because they have to. Zig Ziglar said, “You can have everything in life you want if you will just help other people get what they want.”

Increase Your Leadership Skills

Leadership is a learnable skill that evolves over time. You can’t read one book or attend one training program and become a great leader overnight.  It takes time, commitment, and continual investment into your leadership skills. If you make that investment, your leadership skills, and your success will increase.

Everything worth doing takes a process. Anyone that has learned to read, write, or play a musical instrument knows this.

When we see a world-class musician or athlete performing, we think, “They are so talented!” We tend to minimize the years of training and dedication that went into the short performance that we see on the world stage.

A woman sat in the audience and watched a master pianist play a concert. Afterwards, she spoke with the performer and said, “I’d give anything to play like you do.”

The pianist looked at her and said, “No you wouldn’t, or you already would have. You’d give anything except eight hours of practice every day for 20 years – anything but that!  If you gave what I have given, then you would play pretty much as well as I do. Maybe a little less, maybe a little better, but pretty much the same.”

A process takes time. Begin developing and enhancing your leadership skills now. Don’t wait for the next opportunity to present itself – by then it will be too late!

Start now and be ready. Success occurs when preparation meets opportunity.

Here are some good ways to get started:

  • Read and apply “The 21 Irrefutable Laws of Leadership” by John C. Maxwell
  • Join a Mastermind Group that focuses on Leadership
  • Hire a Leadership Coach.
  • Increase your success by investing in your leadership skills today. Your future self will thank you.

Michael Barrovecchio is President of CAPO Leadership Consulting and a Certified John Maxwell Team Coach, Trainer, and Speaker. He equips organizations with the Maxwell Method of Leadership, enabling business leaders and teams to perform at increased levels of effectiveness and influence. He can be reached at 732-713-1900 or Michael@CAPOLeadershipConsulting.com.

Share This:

Your Daily Growth Appointments

Personal growth is an absolute requirement for Leaders. We cannot stand still. We must continually pursue personal growth in order to increase our capacity to lead. Growth does not happen automatically. Time and experience do not necessarily equate to growth. If we want to grow, we must be very intentional about the pursuit. It has […]

Personal growth is an absolute requirement for Leaders. We cannot stand still. We must continually pursue personal growth in order to increase our capacity to lead.

Growth does not happen automatically. Time and experience do not necessarily equate to growth. If we want to grow, we must be very intentional about the pursuit.

It has been said that you cannot predict the future, but to some extent you can control your future by controlling what you do today and every day. You must be purposeful and you must be consistent.

Growth compounds with consistency. Even small steps forward, if done on a consistent basis, will add up to large growth over time. The key is your daily routine. What are you doing to grow every day?

I have found that Daily Growth Appointments provide me with an excellent framework for consistent growth. Even though I am not perfect in my execution, this daily routine has paid big dividends. Some days and weeks are better than others in terms of visible progress. The important thing is to engage the process every single day because, while it may not look like progress is being made, growth is occurring beneath the surface.

My Daily Growth Appointments

Work Out 5:00-6:00 am

During this time, I weight train or do a cardio workout. It is a great way to start the day and clear the mind.

Pray/Reflect/Plan/Write  6:00-6:30 am

During this time, I do the following with respect to my top goals and priorities, which will change over time as goals are achieved.

  • Express gratitude
  • Seek wisdom
  • Ask myself
    • “What is going well?”
    • “What is not going well?”
    • “What activities should I do more frequently?”
    • “What activities should I do less frequently or eliminate?”
    • “What should I do differently?”
    • “What else should I be doing?”
  • Write down what I have learned.

    Possibility Thinking 6:30-6:45 am

Possibility Thinking is the process of allowing your mind to work on a large goal and arrive at the possibilities related to accomplishing that goal.

As an example, if you have a goal to double your income this year, spend fifteen minutes each day thinking into all the possible ways of doubling your income. Sit quietly with a pad of paper and a pen and as you think, write down every idea that comes into your mind. Don’t pass judgment, just write. Do this every day for 90 days. If you miss a day, start over at day one.

At the end of the 90 days, review what you have written. You will be equipped with a greater awareness of how to accomplish this large goal. Use this new awareness and the ideas that you have written to develop a plan. Input the items of this plan into your Pray/Reflect/Plan/Write process.

Read and Learn Something New 6:45–7:15 am

During this time, I read with the mission of learning something new. It may be a new book on a personal growth or Leadership topic, or I may reread all or part of books that I have read previously, knowing that this time I will see new things.

Evening Pray/Reflect/Plan/Write 9:45–10:00 pm

It is helpful to pray, reflect, plan, and write in the evening while the events of the day are still fresh in my mind. This time consists of the same elements as the morning reflection time but is usually shorter. This helps me to wind down and sets me up to have a productive Pray/Reflect/Plan/Write appointment the following morning.

I encourage you to create your own Daily Growth Appointments. You can use the plan that I have outlined here and modify it to fit your needs, or you can create something completely different. The important thing is to define your Daily Growth Appointments, get them into your calendar, and keep them every day.

Share This: